We accept returns and refunds for products with color or stitch damage, as explained in our Refund & Returns Policy. Your personal data will be used to process your order and enhance your shopping experience on this website, in accordance with our Privacy policy.
We strive to ensure customer satisfaction with every purchase. Please read our return and exchange policies carefully to understand how you can request a return or exchange if needed.
Return Policy
- Instant Return to Delivery Person: If you find any issues with your item upon delivery, you may return it immediately to the delivery person. This option allows you to quickly resolve any problems without further steps.
Exchange Policy
We offer exchanges for eligible items under the following conditions:
- Color Damage: If and only the received product has color discrepancies, we will gladly exchange it for the correct color, subject to availability. Contact us within the 7-day exchange period to initiate this process.
- Stitch Damage: If and only if your item has any stitching issues, such as loose or open stitches, you can request an exchange within 7 days of delivery. We’ll replace the item with a new one to ensure it meets our quality standards.
Additional Information
- Items Not Eligible for Returns/Exchanges: Please note that certain items, such as those marked as “Final Sale” or those used and without their original tags, may not be eligible for returns or exchanges.
- Return Process: To initiate a return or exchange, please contact our customer support team with your order details. Our team will guide you through the return steps and arrange for a pickup, if necessary.
We aim to make the return and exchange process as easy and hassle-free as possible. If you have any questions or concerns, please reach out to our customer support team.
